1. Acceptance of Terms

These Terms & Conditions (“Agreement”) constitute a legally binding agreement between you (“Customer” or “you”) and MIT-MAX International Trading & Products B.V. (“MIT-MAX,” “we,” “us,” or “our”), governing the use of our website and the purchase of various grocery products (“Products”) offered by MIT-MAX. By accessing our website, browsing our catalog, or making a purchase, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please refrain from using our website and purchasing our Products.

2. Product Information

We make every effort to provide accurate and up-to-date information about our Products, including descriptions, images, and pricing. However, we do not guarantee the accuracy, completeness, or reliability of such information. Product availability may vary and is subject to change without notice.

3. Ordering and Payment

a. By placing an order through our website, you are making an offer to purchase the selected Products at the indicated price. MIT-MAX reserves the right to accept or decline any order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.

b. Payment for orders must be made using the accepted payment methods provided on our website. You agree to provide accurate and valid payment information. MIT-MAX does not store or share your payment information with third parties, except as required to process your order.

c. Prices listed on our website are in the specified currency and exclude any applicable taxes, duties, or shipping fees. You are responsible for any such additional charges, as applicable.

4. Shipping and Delivery

a. MIT-MAX will make reasonable efforts to ship Products in a timely manner based on the shipping method chosen during checkout. However, delivery times are estimated and not guaranteed. MIT-MAX shall not be liable for any delays in delivery.

b. You are responsible for providing accurate shipping information. MIT-MAX is not responsible for any delivery issues resulting from inaccurate or incomplete shipping details provided by you.

c. Risk of loss and title for Products pass to you upon our delivery to the carrier. Any claims for damaged or lost shipments should be directed to the carrier.

5. Returns and Refunds

a. MIT-MAX strives to deliver high-quality Products. If you receive a defective or damaged Product, please contact our customer support within 20 days of receipt to initiate the return process.

b. Returns are subject to MIT-MAX’s return policy, as specified on our website. Products must be returned in their original condition and packaging, unless the return is due to a manufacturing defect.

c. Refunds will be issued in accordance with our refund policy, provided that the returned Product meets the stated criteria.

6. Intellectual Property

All content on the MIT-MAX website, including but not limited to text, images, logos, and trademarks, is protected by intellectual property laws and is the property of MIT-MAX or its licensors. You may not use, reproduce, modify, distribute, or create derivative works from this content without our explicit written consent.

7. Limitation of Liability

To the fullest extent permitted by applicable law, MIT-MAX shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our Products or website.

8. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws, without regard to its conflict of law principles. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts.

9. Changes to Terms & Conditions

MIT-MAX reserves the right to modify or update these Terms & Conditions at any time. Any changes will be effective upon posting on our website. Continued use of our website and purchase of Products after any such changes constitutes your acceptance of the updated terms.

10. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact MIT-MAX International Trading & Products B.V. at [email protected]

By using our website and purchasing our Products, you acknowledge that you have read, understood, and agree to these Terms & Conditions.