MIT-MAX International Trading & Products B.V. (“MIT-MAX,” “we,” “our,” or “us”) is dedicated to protecting your privacy and the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you interact with our grocery products and services. By accessing our website, making purchases, or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

We may collect various types of information, including:

• Personal Information: Name, address, email, phone number, and other contact details.
• Payment Information: Payment card details, billing address, and transaction history.
• Order Information: Products you purchase, order history, and preferences.
• Demographic Information: Age, gender, and other relevant information.
• Usage Information: IP addresses, browser type, device information, and browsing behavior.
• Communications: Correspondence, feedback, and inquiries you send to us.

2. How We Use Your Information:

We use the collected information for various purposes, including but not limited to:

• Order Fulfillment: To process and deliver your grocery orders.
• Customer Support: To address your inquiries, provide assistance, and resolve issues.
• Marketing: To send you promotional offers, product updates, and relevant information.
• Personalization: To tailor our products, services, and recommendations to your preferences.
• Analytics: To analyze usage patterns, improve our website, and enhance user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Information Sharing:

We may share your information with:

• Service Providers: Third-party partners who assist in providing services such as payment processing, delivery, and customer support.
• Business Partners: Companies we collaborate with to offer joint promotions or services.
• Legal Requirements: When required by law, regulation, or legal process, we may disclose your information.
• Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users and partners.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Your Choices:

You have the right to:

• Access, correct, or delete your personal information.
• Opt-out of marketing communications.
• Change your preferences related to personalized content.
• Object to the processing of your information under certain circumstances.

5. Data Security:

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention:

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children’s Privacy:

Our products and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

8. Changes to Privacy Policy:

We may update this Privacy Policy periodically. We will notify you of significant changes through our website or other means.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Netherlands Office

Borne 33 5481 Xr Schijndel, Netherlands

Turkey Office

Çay Mahallesi Cumhuriyet Bulvarı No: 43/A Akdeniz, Mersin, Turkey

Phone

+90 (534)661-6370

Email

[email protected]